FREE SHIPPING ALL US ORDERS OVER $50 | LOVE THE TASTE OR GET YOUR MONEY BACK

HOW?

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Wild Protein F.A.Q

 

ordering

Most orders will be shipped within the same day you place them. You can track your order directly from from your fulfillment email. If you haven't received this email yet your order is still being processed.

Click here if you want to track an order made in FedEx.

Click here if you want to track an order made in USPS.

Happy to help. You can send us an email to support@thewildprotein.com or call us to (443) 929-0658.

From your order confirmation email you can reorder, cancel or edit your order. However, we cannot always guarantee requests for changes or cancellations once you submit your order since our system promptly processes your order for shipment. For a faster assistance please contact us by phone at (443) 929-0658.

shipping

We ship from Westminster, Maryland.

The ground shipping charge, for all the states of the United States, except for Alaska and Hawaii, is 6.9 and free for all orders over $50.

We take 1 to 2 business days to prepare your order, depending on the time your order was submitted. Then, shipping times with ground shipping vary from 3 to 5 business days.

We currently ship to all states of the United States, and Alaska and Hawaii. We also ship to P.O. boxes. Since we are just starting, we do not currently ship to international locations.

INGREDIENTS

Yes. We are aware that people have different dietary needs and we want to offer a complete snack that can adapt to any kind of lifestyle. We made our bars gluten-free without sacrificing taste, performance or quality.

For all products that make a “Gluten Free” claim, we complete testing to ensure they meet FDA’s requirements for “Gluten Free.”

All of our bars do not contain genetically engineered ingredients. Some of our other snacks are pending Non-GMO Project certification.

All of our Plant Based Wild Protein Bars are 100% Plant Based. We managed to adapt to every dietary needs without sacrificing taste, performance or quality.

Our manufacturing facilities follow strict regulations and product safety programs, which includes regular testing to prevent cross-contamination.

No, maltitol is not considered an added sugar in food labeling in the United States. According to the guidelines of the Food and Drug Administration (FDA), added sugars are defined as sugars that are added during the production of food and beverages. However, polyols like maltitol are considered carbohydrates and are labeled as "sugar alcohols" in the ingredient list, but they are not classified as added sugars.

Soy is one of the main causes of deforestation of forests, contamination of rivers and aquifers and the disappearance of biodiversity.

But at the same time it is an ingredient rich in protein and other properties that make it indispensable in almost all diets.

For all of these reasons, we care to bring from Brazil a soybean without genetic modifications, under Identity Preservation standards (IP)*, which has been harvested responsibly with the planet and with those who inhabit it.

Glyphosate is a non-selective, broad-spectrum herbicide used to kill unwanted weeds and grasses.  As glyphosate’s mechanism of action is to inhibit protein synthesis in the growing plant, crops that are not genetically modified to tolerate glyphosate are susceptible to damage and will not grow. Although, Glyphosate residue is analized periodically and ithas not been detected in any of our supplier'sIP soy protein products.

DISCOUNTS & PROMOTIONS

We will always share current and new information about our product promotions, sales or discount code offers. These are usually posted on our website, social media pages or emails. We invite you to follow us on our social media or subscribe to our newsletter so you do not miss any of our incredible offers.

PAYMENT METHODS

Our site currently accepts credit cards issued by Visa, MasterCard and American Express. We also accept PayPal, Apple Pay & Google Pay.

RETURNS/REFUNDS

If you don't like our bars, we refund your order. We just want our customers to be happy with our products, so if you are not satisfied with your purchase, please contact us to support@thewildprotein.com within 30 days of your receipt of the product. Due to the nature of our products, we can just receive those boxes that are still closed and in their original package. So if you tried one and did not like them, you can send the other 2 boxes to us and get a full refund for your purchase. Please have your order number available when you contact us to help expedite your request. Does not apply for Starter Packs.

Happy to help. You can send us an email to support@thewildprotein.com or call us to (443) 929-0658.

CANCELLATIONS

We cannot guarantee requests for cancellations once you submit your order on our Site, since our system promptly processes your order for shipment. If your order has already been shipped, you can contact us back as soon as you get it so we send you a return label and then issue a full refund.

CONTACT

We have multiple channels!

Send us an email to support@thewildprotien.com

Call us to (443) 929-0658 Monday through Friday from 8AM. to 4PM  (GMT-7).

Or talk with us in our social networks!

@thewildprotein

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